Terms & Conditions

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Terms & Conditions – ALA Beach Resort

Website: https://alabeachresortchirala.com/

1. Introduction

Welcome to ALA Beach Resort. These Terms & Conditions govern your access to and use of our website and the services offered by the resort. By visiting our website, contacting us, or making a reservation, you agree to comply with these terms.

Please read these terms carefully before using our website or booking accommodation.

2. Reservations and Bookings

  • All reservations are subject to room availability and confirmation by the resort.

  • Guests must provide accurate and complete information when making a booking.

  • Booking details, including check-in dates, check-out dates, room types, and guest numbers, should be reviewed carefully before confirmation.

  • Any special requests are subject to availability and cannot be guaranteed unless confirmed by the resort.

  • The resort reserves the right to request valid identification during check-in, as required by applicable law.

3. Rates and Payments

  • Room rates and service charges may vary depending on the season, availability, room category, and applicable offers.

  • All prices, taxes, and additional charges will be communicated as applicable at the time of booking.

  • Any advance payment, deposit, or balance payment must be completed according to the booking terms provided by the resort.

  • Promotional offers cannot be combined with other discounts unless explicitly stated.

  • The resort reserves the right to correct pricing errors and communicate any applicable changes before a booking is finalized.

4. Check-In and Check-Out

Guests must follow the check-in and check-out timings communicated by the resort during reservation confirmation.

Early check-in and late check-out requests are subject to availability and may involve additional charges. Guests are encouraged to contact the resort in advance to confirm their requirements.

5. Cancellation and Refund Policy

Cancellation and refund conditions may vary depending on the reservation type, promotional offer, season, and payment terms.

  • Guests should contact the resort directly to request a cancellation or booking modification.

  • Any applicable cancellation charges will be communicated according to the confirmed booking conditions.

  • Refunds, where applicable, will be processed through the relevant payment method or agreed procedure.

  • Refund processing times may depend on the payment provider or financial institution.

  • Non-refundable bookings, if offered, will be subject to the specific conditions communicated at the time of reservation.

Please review your booking confirmation carefully before making payment.

6. Guest Responsibilities

All guests are expected to:

  • Provide accurate personal and reservation information.

  • Respect other guests, resort staff, and the surrounding environment.

  • Follow the resort’s safety instructions and property rules.

  • Avoid illegal activities, disruptive behavior, and excessive noise.

  • Keep their rooms and resort facilities in reasonable condition.

  • Take proper care of personal belongings and valuables.

Guests may be held responsible for damage caused to resort property through negligence, misuse, or intentional actions, subject to applicable law.

7. Resort Facilities and Services

ALA Beach Resort aims to provide a comfortable and enjoyable stay. The availability of facilities, activities, dining services, and other amenities may vary depending on operational conditions, weather, maintenance, and seasonal requirements.

The resort reserves the right to modify, suspend, or temporarily close facilities when reasonably necessary for maintenance, safety, or operational reasons.

8. Safety and Security

Guests must comply with all safety instructions provided by resort management and staff.

Children must be supervised by their parents or guardians. Guests should exercise appropriate care when using swimming areas, beach access points, recreational facilities, or other potentially hazardous areas.

The resort shall be responsible for its obligations as required by applicable law. Nothing in these terms excludes liability that cannot legally be excluded.

9. Personal Belongings

Guests are responsible for safeguarding their personal belongings, valuables, and travel documents during their stay.

Any lost or forgotten property should be reported to resort management as soon as possible. The handling and return of lost items will be subject to the resort’s procedures and applicable law.

10. Website Use

Visitors may use this website only for lawful purposes, including learning about the resort, checking accommodation information, and submitting genuine booking enquiries.

You agree not to:

  • Use the website for fraudulent or unlawful activities.

  • Attempt unauthorized access to website systems or data.

  • Upload malicious software or harmful content.

  • Copy, reproduce, or distribute website content for commercial purposes without permission.

  • Misuse contact forms, booking enquiries, or other website features.

ALA Beach Resort may restrict access to the website where necessary to protect its services, users, or systems.

11. Intellectual Property

Unless otherwise stated, website content, including text, photographs, graphics, logos, design elements, and other materials, is owned by ALA Beach Resort or used with permission.

You may not reproduce, modify, distribute, or commercially use such content without prior authorization, except where permitted by applicable law.

12. Third-Party Links and Services

Our website may contain links to external websites, payment providers, mapping services, or communication platforms such as WhatsApp.

These services may operate under their own terms and privacy policies. ALA Beach Resort is not responsible for third-party content or services beyond its control.

13. Limitation of Liability

ALA Beach Resort makes reasonable efforts to ensure that the information on its website is accurate and up to date. However, website content may occasionally contain errors, omissions, or outdated information.

To the extent permitted by law, the resort shall not be liable for indirect or consequential losses arising from website use or temporary service interruptions. This provision does not limit any liability that cannot legally be excluded.

14. Force Majeure

The resort shall not be considered in breach of these terms to the extent that performance is prevented or delayed by circumstances beyond its reasonable control, such as natural disasters, severe weather, government restrictions, public emergencies, or major utility disruptions.

The resort will make reasonable efforts to inform affected guests and discuss appropriate alternatives, subject to applicable law and the confirmed booking conditions.

15. Privacy and Personal Information

Personal information collected through the website or booking process will be handled in accordance with the resort’s Privacy Policy and applicable data protection laws.

By providing your information, you acknowledge that it may be used for legitimate purposes such as processing reservations, responding to enquiries, communicating booking details, and meeting legal obligations.

16. Changes to These Terms

ALA Beach Resort reserves the right to update these Terms & Conditions when necessary. Updated terms will be published on this page with a revised date.

Changes will apply as permitted by applicable law and will not override any mandatory legal rights or specific booking terms already agreed with a guest.

17. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the applicable laws of India. Any disputes shall be handled by the competent courts or authorities with jurisdiction, subject to applicable law.

18. Contact Information

For questions about these Terms & Conditions, reservations, cancellations, or resort services, please contact:

ALA Beach Resort

By using our website or making a reservation, you acknowledge that you have read and understood these Terms & Conditions.

Thank you for choosing ALA Beach Resort. We look forward to welcoming you.